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Service Desk Analyst - Linux & macOS Specialist
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-08-22
Listing for:
Methods Business and Digital Technology
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Methods is seeking a Service Desk Analyst with strong Linux and macOS support experience to provide first- and second-line technical assistance. The role covers user, device, application, access and connectivity issues, with emphasis on RHEL environments and enterprise-scale security practices.
You will diagnose OS, application, network and hardware problems, manage incidents, document resolutions and escalate where required.
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