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Helpdesk Lead: Inspire -Tier Support & Growth
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-01
Listing for:
CBRE Group, Inc.
Full Time
position Listed on 2026-09-01
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
CBRE Group, Inc. is seeking a proactive Helpdesk Lead to oversee a team of Helpdesk Advisors on site in Birmingham. You will coach staff, ensure SLA-compliant requests, and drive performance improvements while maintaining strong customer relationships.
The role emphasizes leadership, KPI tracking, and seamless service delivery in a fast-paced environment, with emphasis on training and compliance with H&S requirements.
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