Platform Management Professional

Job Description

Job Title:

Platform Management Professional

Req

Job Function:
Engineering

Posting

Start Date:

01/09/2026

Posting End Date: 10/09/2026

Division:
Networks

Job Location:

G
-Birmingham-Three Snowhill

Advertised Salary:
Competitive with excellent benefits

Recruiter:
Trevor Newman

Career Grade: E

Internal Closing Date: 10/09/2026

The Engineering Enablement Professional enables the successful operation and future development of BT's Radio and Satellite platforms by providing governance, strategic coordination and operational oversight across engineering, service, commercial and supplier functions.

The role ensures critical communications platforms remain secure, resilient, compliant and fit for purpose, while supporting innovation, service improvement and informed decision-making that delivers value for customers and BT.

• Support the platform strategy and lifecycle plan for Radio and Satellite technologies, services and supporting infrastructure.
• Aid on the delivery of technology roadmaps that align investment, obsolescence, capacity, resilience and customer demand.
• Monitor service performance, availability, risk and operational health, using data to identify priorities and drive improvement.
• Assist with supplier and contractual performance, challenging delivery, cost, quality and risk while maintaining productive partnerships.
• Undertake service improvement, problem management and root cause activity, converting lessons learned into sustainable corrective actions.
• Coordinate capacity planning and demand forecasting to ensure platforms can support current commitments and future opportunities.
• Create concise governance reporting for operational and senior stakeholders, translating complex technical issues into clear decisions and actions.

• Platform and Technical Understanding
• Service performance, availability, reliability and resilience management.
• Risk and problem management awareness.
• Supplier and commercial management.
• Budget planning, forecasting and financial governance.
• Engineering change governance and operational assurance.
• Cyber security, vulnerability, compliance and risk management.
• Capacity planning, demand forecasting and performance analytics.
• Strong stakeholder engagement
• Ability to translate business requirements into practical technical and platform outcomes.

• Experience supporting or managing telecommunications, network, infrastructure or other critical technology systems.
• Demonstrable experience of platform or service lifecycle management in a complex operational environment.
• Experience of service performance, major incidents, escalations, problem management and continual improvement.
• Practical experience of supplier management, commercial governance or contractual performance management.
• Experience managing cyber, vulnerability, resilience, compliance or operational risks with clear remediation plans.
• Strong written and verbal communication, including governance papers, reporting and presentations for senior stakeholders.
• Proven ability to influence and coordinate multidisciplinary teams where priorities may compete.

• Knowledge of Radio, Satellite, transmission, network management systems or critical national infrastructure.
• Relevant technical, service management, commercial, project or risk qualification, or equivalent experience.

• Annual On target bonus 10% (personal and company multipliers)
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• Life Assurance
• Direct share scheme
• Exclusive colleague discounts on our latest and greatest BT broadband packages
• 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
• My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
• Discounted EE TV including TNT Sport and the NOW Entertainment membership
• Great support for working parents including pay whilst on maternity, adoptive, and paternity leave
• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
• 25 days annual leave (not including bank…