IT Support Technician Apprentice

At Mayflex, our Head Office and support functions play a crucial role in enabling our commercial and operational teams to deliver exceptional service.

Overview:

Your work strengthens our operations and our foundations that frontline colleagues rely on for success. You’ll be part of a collaborative team that contributes directly to Mayflex's growth and our ambition to be the first call for automation and control. As anIT Apprentice you will:

• Be part of a culture built on Professionalism, Agility, Collaboration and Excellence, where people support each other.

• Be part of an expert, supportive team where your work has visible impact on our people, customers and strategy.

• Develop your skills through ongoing learning, project involvement and real opportunities to progress your career.

Responsibilities:

• Provide polite, professional first-line IT support to colleagues, logging and updating incidents and service requests through the Service Desk system.

• Troubleshoot basic hardware, software, Microsoft 365, network, telephony and access-related issues, escalating more complex matters when required.

• Assist with setting up, configuring and issuing IT equipment for new starters, movers and existing users.

• Support...