More jobs:
Business Support Analyst
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-14
Listing for:
Total Facilities Recruitment Limited
Full Time
position Listed on 2026-09-14
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, IT Support, Systems Analyst
Job Description & How to Apply Below
This role is HYBRID
This job description is for a CAFM Applications Support role focused on supporting and administering MRI Concept/Evolution across UK&I facilities management contracts.
In summary, the role involves:
* Supporting users and resolving Service Now incidents and requests related to the CAFM system.
* Investigating and fixing system issues affecting operational teams, contract teams and site engineers.
* Maintaining CAFM configuration, including PPM schedules, assets, job plans, work orders, user records and system settings.
* Running reports, extracting data and supporting data cleansing, validation and reconciliation.
* Helping ensure CAFM data is accurate, reliable and aligned with operational requirements.
* Supporting integration testing and troubleshooting issues between MRI Concept/Evolution and connected systems such as Attain.
* Maintaining documentation and assisting with system changes, releases and enhancements.
* Working closely with the Senior Application Support Analyst, operational teams, technical teams and software vendors.
Overall, it is a role suited to someone who enjoys business systems, issue investigation, process improvement, reporting, data quality and developing CAFM expertise
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×