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SaaS Platform Support Analyst: Proactive Troubleshooter

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Pearson Whiffin Recruitment Ltd
Full Time position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, SaaS Sales
Job Description & How to Apply Below

Pearson Whiffin Recruitment Ltd is seeking an IT Platform Support Analyst to join our technology team. You will be the main contact for platform-related support, investigate incidents, monitor health, and collaborate with cross-functional teams to ensure reliable, high-quality service.

A proactive, analytical approach and excellent communication are essential to succeed. Ideal candidates will have 2+ years in technical or platform support, SaaS experience, and strong problem-solving skills to

The SaaS Platform Support Analyst:
Proactive Troubleshooter role at Pearson Whiffin Recruitment Ltd is now open for applications in England, United Kingdom.

We are seeking a motivated SaaS Platform Support Analyst:
Proactive Troubleshooter to join Pearson Whiffin Recruitment Ltd in England, United Kingdom.

Consider building your career as a SaaS Platform Support Analyst:
Proactive Troubleshooter at Pearson Whiffin Recruitment Ltd.

The SaaS Platform Support Analyst:
Proactive Troubleshooter position in the IT & Technology field is open for applications.

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