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Senior 2nd Line IT Support Consultant

Job in Birmingham, West Midlands, B1, England, UK
Listing for: ramsac
Full Time position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 32000 - 46000 GBP Yearly GBP 32000.00 46000.00 YEAR
Job Description & How to Apply Below

ramsac is seeking a 2nd Line Support Consultant to provide proactive, professional IT management and secure remote helpdesk support. You will own and resolve complex technical issues, liaise with third parties, and coach 1st line colleagues while keeping clients informed and confident in your abilities.

The role focuses on high-quality service, structured investigations, and ongoing knowledge sharing to prevent recurring problems.

We are currently recruiting a Senior 2nd Line IT Support Consultant for our team in England, United Kingdom.

As a Senior 2nd Line IT Support Consultant, you will play an important part at ramsac in England, United Kingdom.

We invite applications for the Senior 2nd Line IT Support Consultant position located in England, United Kingdom.

The following position is for a Senior 2nd Line IT Support Consultant with ramsac.

Position Requirements
10+ Years work experience
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