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Microsoft Specialist - Copilot
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-10-10
Listing for:
Vallum Associates
Full Time
position Listed on 2026-10-10
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform
Job Description & How to Apply Below
Key Responsibilities
- Incident & Problem Management
- Triage and resolve complex M365 escalations / Multi User Incidents (usage, access errors, unexpected results).
- Root cause analysis across M365 Admin Centre, Entra, Conditional Access, SharePoint/One Drive permissions, Teams, Group Policy Objects, Aternity etc
- Observability and Monitoring
- Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector
- 5–8+ years in Microsoft 365 support at enterprise scale.
- Strong skills in Microsoft Copilot, SharePoint/One Drive permissions, Entra , Conditional Access.
- Experience working within regulated environments and producing audit-ready artifacts.
- Exposure to large scale Copilot deployments (free/M365) in the financial sector.
- Proficiency with Power Shell and Graph API for troubleshooting and reporting.
- Provide CoPilot knowledge sharing sessions to fellow M365 Application owners.
We invite applications for the Microsoft Specialist - Copilot position located in Birmingham, England, United Kingdom.
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