Senior ServiceNow Architect: AI‑Driven ITSM Leader
Listed on 2026-10-12
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IT/Tech
IT Project Manager, AI Engineer (Applied/Software), Systems Engineer, IT Consultant
Randstad Technologies Ltd is seeking an experienced Service Now Architect to lead governance and the architectural evolution of a large-scale enterprise Service Now ecosystem. You will drive implementation of Now Assist, AI agents, and conversational workflows to enable autonomous resolution and smart routing.
The role requires deep expertise in ITSM, JavaScript, and integration across multi-system environments, with strong leadership of delivery teams and client workshops.
Join us at Randstad as our next Senior Service Now Architect: AI‑Driven ITSM Leader in Birmingham, England, United Kingdom.
We are currently recruiting a Senior Service Now Architect: AI‑Driven ITSM Leader for our team in Birmingham, England, United Kingdom.
This is an excellent position to take on the Senior Service Now Architect: AI‑Driven ITSM Leader role at Randstad.
As a Senior Service Now Architect: AI‑Driven ITSM Leader, you will play an important part at Randstad in Birmingham, England, United Kingdom.
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