IT Project Engineer

Company: Technology Services Business / Managed Service Provider

We are looking for a skilled IT Project Engineer to join a growing and well-established Managed Service Provider (MSP) in the West Midlands, with around 200 employees and an annual turnover of approximately £23 million.

This is a customer-facing role focused on delivering infrastructure, cloud and security projects from initial scoping through to implementation and handover. You’ll work closely with customers and internal technical teams to ensure projects are delivered to a high standard, on time and in line with agreed requirements.

• Project Delivery: Manage infrastructure, cloud and security projects from scoping through to completion.
• Technical: Design and implement solutions across Azure, M365, Windows Server, networking and security.
• Networking: Configure firewalls, VPNs, VLANs, wireless and networking solutions.
• Consultancy: Understand customer requirements and provide technical recommendations and solutions.
• Scoping: Support project planning, technical scoping and quotations alongside account managers.
• Security: Deliver solutions covering endpoint protection, patching, DLP, Cyber Essentials and vulnerability management.
• Documentation: Maintain technical documentation, network diagrams and project handover notes.
• Customer-Facing: Build strong customer relationships and act as a trusted technical advisor

• MSP experience in a project-focused technical role.
• Strong customer-facing communication and relationship-building skills.
• Ability to make sound technical recommendations that add value to customers.
• Strong understanding of modern IT, cloud, networking and security technologies.
• Self-motivated, organised and comfortable working in a fast-paced environment.
• Willingness to keep up with new technologies and service offerings.