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Strategic Service Delivery Lead - ITIL & Digital Ops

Job in West Midlands, Birmingham, West Midlands, B1, England, UK
Listing for: National Highways
Full Time position
Listed on 2026-10-14
Job specializations:
  • IT/Tech
    IT Project Manager, IT Business Analyst, IT Consultant
Salary/Wage Range or Industry Benchmark: 70000 - 90000 GBP Yearly GBP 70000.00 90000.00 YEAR
Job Description & How to Apply Below

National Highways is recruiting a Lead Service Delivery Manager to strengthen our Service Delivery Management in the Service Operations Division. You will lead integrated service operations, drive continual improvement, and build strong relationships with senior stakeholders and suppliers across the UK.

The role is hybrid, with two days in the office weekly, and may require travel to team meetings. You will shape service strategy and ensure value for money in a complex tech environment.

The Strategic Service Delivery Lead - ITIL & Digital Ops position in the Management & Operations, IT & Technology field is open for applications.

This role, Strategic Service Delivery Lead - ITIL & Digital Ops at National Highways, could be your next move.

Are you ready to take on the Strategic Service Delivery Lead - ITIL & Digital Ops role at National Highways?

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