Graduate IT & AI Process Analyst

Build your career where technology, artificial intelligence and business improvement meet.

Are you a recent graduate who enjoys solving problems, working with technology and figuring out why a process isn’t working as efficiently as it should?

We’re looking for a Graduate IT & AI Process Analyst to join our team and help us improve the way people, processes, data and technology work together.

This is an opportunity to gain practical experience across IT, business analysis, process optimisation, data, automation and artificial intelligence. You’ll work alongside different teams to understand how the business operates, identify areas for improvement and help introduce technology‑led solutions.

You won’t be expected to arrive as an AI specialist. We’re looking for someone with the curiosity to learn, the analytical mindset to investigate problems and the confidence to explore how technology can create better ways of working.

You’ll act as a link between business users and technical teams.

Your job will be to understand a business problem, investigate the process behind it, examine the available data and help determine whether the answer lies in a process change, system improvement, automation, AI or a combination of these.

As you gain experience, you’ll become involved in projects that improve efficiency, reduce repetitive work, improve data quality and support better decision‑making.

• Understand how teams currently carry out their day-to-day activities and document the processes involved.
• Speak with business users to understand problems, requirements and opportunities for improvement.
• Analyse workflows and identify unnecessary manual tasks, delays, duplication and potential sources of error.
• Use data to investigate operational problems and support evidence‑based recommendations.
• Create process maps, workflow diagrams, requirements documents and other business analysis materials.
• Work with IT teams to understand how existing applications, databases and enterprise systems support business activities.
• Investigate where automation, AI or digital tools could improve a process.
• Help assess potential AI use cases by considering business value, feasibility, data requirements and practical implementation.
• Support the development of automated workflows and technology solutions.
• Help translate business needs into clear functional requirements for developers, IT teams or solution providers.
• Assist with user testing, system testing and validation of new solutions.
• Support the implementation of process and technology changes and monitor their effectiveness.
• Help maintain clear documentation of processes, requirements, systems and improvements.
• Keep up to date with developments in AI, automation and business technology and consider how relevant innovations could be applied within the organisation.

This is a graduate-level position, so we’re interested in your potential rather than expecting years of professional experience.

You may have studied:

• Management Information Systems
• Information Technology
• Computer Science
• Business Information Systems
• Software Engineering
• Data Analytics
• Artificial Intelligence
• Business & Technology
• Or another technology‑related discipline

• Competitive graduate salary of £35,000 to £38 000 per year
• 25 days annual leave plus bank holidays
• Pension scheme
• Life assurance
• Employee assistance programme
• Employee discount benefits
• Opportunities for professional training and development
• Exposure to real technology and business transformation projects
• Support and mentoring throughout your graduate development