Head of IT

Job Role - Head of IT Operations

Location: Birmingham

Salary: Competitive + Bonus + Benefits

Type: Permanent, full-time

Joshua Robert is partnering with an ambitious, fast-growing organisation to appoint a Head of IT Operations. This is a rare chance to take full ownership of the technology function and make a real, visible impact from day one throughout their network.

The business is investing in its future, and technology is at the heart of that plan. You will set the IT strategy, lead a talented team and work alongside the senior leadership team to drive transformation across the organisation. If you want a role where your ideas are listened to and your work shapes how the whole business operates, this is it.

• Setting and delivering an IT strategy that supports the company's growth plans
• Leading, developing and inspiring the IT team, building a culture of ownership and continuous improvement
• Driving digital transformation, from cloud migration and automation to new systems that make people's jobs easier
• Overseeing infrastructure, networks, applications and service delivery so the business runs smoothly every day
• Strengthening cyber security, data protection and business continuity
• Managing the IT budget, suppliers and contracts to get the best value and service
• Working with leaders across the business to understand their challenges and find the right technology solutions
• Keeping the business ahead of the curve by exploring new tools, including AI and data-driven solutions

• Proven experience leading an IT function or team at a senior level
• A track record of delivering IT strategy and transformation projects
• Strong knowledge of cloud platforms, infrastructure, networks and cyber security
• Experience managing budgets, suppliers and third-party contracts
• A confident communicator who can explain technology in plain English to non-technical colleagues
• A natural leader who motivates people and builds high-performing teams
• Commercially minded, with a focus on how technology can drive business results
• Relevant qualifications such as ITIL, Microsoft, AWS or cyber security certifications are a bonus

• A senior leadership role with genuine influence and a seat at the table
• The chance to build and shape the technology function your way
• Real investment in technology and the backing to deliver change
• Pension, private healthcare and hybrid working
• Ongoing training and development