IT Recycling Support

Converge Technology Solutions UK, the trading names of Stone Technologies Limited based in Staffordshire, UK, designing industry specific IT solutions for each and every client. An IT reseller and IT manufacturer as well as having an award-winning IT recycling facility.

Standing out as an innovative, highly accredited market leader with exceptional employee engagement. Our core values are clear, with sustainability at the heart of our activities.

We believe that everyone is welcome and will always be supported in their career with us. We encourage our people to bring their authentic selves to work, ensuring that everyone has an equal opportunity to reach their full potential. Our Disability Confident Employer, Care Leaver Covenant and Foster Friendly accreditations are a testament to our commitment to these principles.

Our support for employees and embrace of diversity go beyond policies and procedures. We provide an environment that nurtures inclusivity and engagement. From comprehensive training programs and a wide variety of apprenticeships to opportunities for community support with up to three days a year to volunteer, we create a space where employees can thrive.

Built around sustainable business methods and a true dedication to delivering the best possible service to our customers, we believe in our people to always work with integrity and continually innovate. We understand that taking inclusion and diversity seriously is imperative to living up to our values.

Location: Stafford, Staffordshire
Department: Operations - IT Recycling
Company: Converge Technology Solutions UK

Are you highly organised, detail-oriented and looking for an opportunity to develop your career within a fast-paced operational environment?

We are looking for a proactive and enthusiastic IT Recycling Support team member to join our Operations team based at our Stafford headquarters.

This is a varied role where you will play an important part in supporting the day-to-day administration, coordination and compliance activities of our IT Recycling function, helping us deliver efficient, high-quality and sustainable technology services.

Working closely with our IT Recycling, Production, Service & Repair, Warehouse and Commercial teams, you will provide essential administrative and operational support to ensure our processes run smoothly.

From maintaining accurate records and coordinating operational activities to supporting regulatory reporting and customer queries, you will help ensure we meet our service commitments and compliance requirements.

• Maintaining accurate stock, asset, intake and inventory records across our operational systems.
• Supporting daily waste reporting and ensuring information is accurately recorded in line with DEFRA requirements.
• Coordinating returns, RMAs and supplier-related processes.
• Producing and maintaining reports, spreadsheets and operational documentation.
• Supporting stock checks, process audits and administrative controls.
• Responding to internal and external queries, providing timely and professional communication.
• Assisting with mobile device and IT asset-related requests, including device locks and password queries.
• Maintaining departmental SharePoint records and documentation.
• Working collaboratively with colleagues across different departments to support operational targets and service delivery.
• Identifying opportunities to improve administrative processes, accuracy and efficiency.
• Supporting compliance with Health & Safety procedures…