Global Service Desk Leader | Hybrid Impact
Listed on 2026-10-26
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IT/Tech
HelpDesk/Support, IT Support, Systems Administrator, Technical Support
La Fosse is partnering with a global assurance organisation to recruit a Service Desk Manager to lead and develop their worldwide IT Service Desk function from Birmingham.
You will oversee day‑to‑day operations, manage Team Leads and Analysts, act as a major incident escalation point, drive continual service improvement, and monitor KPIs and SLAs, working closely with ITSM, Infrastructure and Cyber Security teams in a hybrid 2–3 day on‑site pattern.
Consider building your career as a Global Service Desk Leader | Hybrid & High-Impact at La Fosse.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 54.000 - 66.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Global Service Desk Leader | Hybrid & High-Impact role in the description above.
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