Senior Claims Consultant - Public Sector

Senior Claims Consultant - Public Sector

Marsh Birmingham, England, United Kingdom

We are seeking a talented individual to join our public sector claims team. This role will be based in the Midlands, Cardiff, Reading or Leeds area. This is a hybrid role that requires working at least three days a week in the office.

We have an exciting opportunity for an experienced Claims Consultant to work with our public sector client base (local authorities, housing associations, government bodies and blue light services). Supporting clients through any losses they may have suffered and providing consultancy support on minimising the possibility of further claims in the future. This team provides Strategic and Operational Risk advice to the UK’s largest organisations.

Responsibilities:

• Manage an allocation of clients, ensuring each client receives the optimum claims service from its insurers and other service providers.
• Travel to meet the clients as required.
• Identify the need and deliver project work at the request of both your clients and the wider Marsh client base.
• Establish effective claims management procedures and provide insightful analysis into the client’s total cost of claims.
• Help clients to understand the root cause of their losses, why they have happened and what they can do to minimise the possibility of them happening again.
• Report writing and training of clients.
• Deliver internal teams and external client presentations.

Requirements:

• Strong public sector claims background with experience across EL, PL, Cyber, Property and/or Motor Fleet claims.
• Client facing experience advising organisations on claims, reduction of claims spend, process improvements and/or claims trends.
• Strong relationship management skills to work with organisations, insurers, loss adjusters, TPAs and lawyers.

What makes you stand out?

• Attending client meetings, maintaining successful and profitable relationships.
• Organisation and diary management.
• Commitment to achieve results.
• Experience of pitching in a new business scenario.
• CII qualification.
• Loss adjusting qualification / other professional qualifications.

Why join our team:

• Professional development opportunities, interesting work and supportive leaders.
• A vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• A wide range of career opportunities and benefits to enhance well-being.

Marsh, a business of Marsh McLennan, is the world’s top insurance broker and risk advisor. We are committed to a diverse, inclusive and flexible work environment and welcome applicants from all backgrounds. We are an equal opportunities employer. If you have a disability that may require reasonable adjustments, please contact us at rea