Shift Manager

Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M), led by deep-tech investors Plural (whose portfolio spans fusion energy and space exploration), Relay is scaling faster than 99.98% of venture‑backed startups. We're assembling the most talent‑dense team the logistics industry has ever seen.

Relay’s Mission is to free commerce from friction
. Today, high delivery costs act as a hidden tax on e‑commerce, quietly shaping what can be sold online and limiting who can participate. We envision a world where more goods move more freely between more people
, making the online shopping experience seamless and accessible to everyone.

• ~110 people, more than half in engineering, product and data
• 45+ advanced degrees across computer science, mathematics and operations research
• Thousands of data points captured, calculated, analysed and predicted for every single parcel we handle
• An intellectually vibrant culture of first‑principles thinking, tight feedback loops and relentless experimentation

Please note:

We offer Day and Night Shifts.

• Overseeing sortation operations during your shift to ensure targets are met
• Supporting with recruitment, onboarding, and training of site operatives
• Leading, motivating, and coaching your team to high performance
• Ensuring health & safety standards are upheld and continuously improved
• Identifying and acting on opportunities to drive efficiency and service quality
• Collaborating with stakeholders to support the wider success of the site

• Previous experience in a fast‑paced operational or warehouse environment
• A proactive leader with strong communication and team‑building skills
• Able to think on your feet, solve problems, and make sound decisions under pressure
• Comfortable using data to track performance and make improvements
• A hands‑on, positive attitude and a willingness to roll up your sleeves

• Generous equity, richer than 99% of European startups, with annual top‑ups to share Relay’s success
• Private health & dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it
• 25 days of holidays
• Enhanced parental leave
• Hardware of your choice
• Extensive perks (gym subsidies, cycle‑to‑work, Friday office lunch, covered Uber home and dinner for late nights, and more)

• Aim with Precision:
  You define problems clearly and measure your impact meticulously
• Play to Win:
  You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction
• 1% Better Every Day:
  You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience
• All In, All the Time:
  You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts
• People‑Powered Greatness:
  You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success
• Grow the Whole Pie:
  You seek out win‑win solutions for merchants, couriers, and our customers, because when they thrive, so do we.

Relay is an equal‑opportunity employer committed to diversity, inclusion, and fostering a workplace where everyone thrives.