Area Neighbourhood Caretaker

Area Neighbourhood Caretaker

Location: Birmingham

Salary: Competitive

Contract: Full Time | Permanent

Hours: Flexible between 7:00am – 7:00pm based on service needs

We are currently recruiting for an experienced Area Neighbourhood Caretaker to support the maintenance, inspection and improvement of communal housing estates and neighbourhood environments across Birmingham.

This is a varied, hands‑on role combining estate maintenance, environmental services, minor repairs and team supervision. You will play a key role in helping maintain clean, safe and attractive neighbourhoods while supporting residents and supervising Estate Caretakers.

• Carry out inspections, cleansing and maintenance of communal housing areas
• Remove litter, bulky waste, graffiti and fly tipping from neighbourhoods
• Maintain garage sites, drying areas, pathways and communal land
• Carry out environmental improvement and “kerb appeal” works
• Ensure communal areas remain safe, clean and visually attractive

• Monitor and support cleaning standards across high‑rise and low‑rise blocks
• Assist with emergency cleaning and rubbish removal where required
• Support or oversee chute unblocking and communal cleaning tasks
• Monitor contractor performance and report issues where standards are not met

• Conduct regular inspections of:
  • Lighting
  • Fire safety equipment
  • Roof areas
  • Lift motor rooms
  • Refuse chutes
  • Communal entrances and pathways
• Identify and report repairs, hazards and safeguarding concerns
• Complete health & safety documentation and inspections
• Ensure COSHH and safe working procedures are followed at all times

Following training, duties may include:

• Basic carpentry
• Minor plumbing repairs
• Painting and glazing
• Minor electrical maintenance
• Fence, paving and communal area repairs
• Gardening, hedge trimming and weed removal

• Act as a first point of contact for residents regarding neighbourhood issues
• Support vulnerable residents where appropriate
• Work closely with housing officers, contractors and external agencies
• Assist with anti‑social behaviour reporting and neighbourhood improvement initiatives
• Attend resident meetings and community walkabouts when required

• Supervise Estate Caretakers and support day‑to‑day work allocation
• Monitor attendance, performance and training needs
• Support health & safety compliance and safe working practices
• Assist with staff development and performance management processes

• Experience with in caretaking, housing, estates or neighbourhood services
• Ability to carry out cleaning, maintenance and minor repair tasks
• Experience supervising staff or contractors
• Good understanding of health & safety and safe working procedures
• Strong communication and customer service skills
• Ability to work independently and manage priorities effectively
• Full UK driving licence and ability to drive a van (essential)

• Experience working within social housing or local authority services
• Experience driving larger vehicles/tippers
• Understanding of safeguarding and anti‑social behaviour issues

• Stable, full‑time role
• Uniform, PPE and tools provided
• Training and development opportunities
• Varied and active working environment
• Opportunity to make a visible difference within local communities

• Role involves indoor and outdoor working in all weather conditions
• Travel across multiple neighbourhoods/sites may be required
• Evening meetings may occasionally be required