CityFlex Operative

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here. Join us in making a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace.

If you want to do more, because you care, we want you on our team.

LET’S TELL YOU MORE

We have a new opportunity to join Severn Trent’s Waste Customer Networks team covering the Wolverhampton region from our Barnhurst site
. This team is responsible for the inspection, maintenance, improvements, and repair of our amazing waste network.

The City Flex Operative role will require you to work in a two-person team. You’ll be responsible for resolving various issues and offering our customers fantastic service when they need you the most.

You’ll be working within our communities, focusing on resolving issues such as blocked sewers, using an array of impressive vacuum, jetting and blockage clearing equipment.

The role works Monday to Friday with no weekend working.

• Carrying out CCTV surveys of drainage systems to maintain, diagnose and determine the most appropriate solution.
• Liaising with other departments including our control centre, operations, and maintenance.
• Working within confined spaces and working at heights.
• Operating your vehicle in compliance with road transport legislation and Severn Trent policies and procedures.
• Ensuring vehicles are maintained in a clean & roadworthy condition both internally and externally.

• To be able to do this role you must hold a C1 licence.
• A passion for doing a quality, right first-time job, together with good attention to detail, to ensure you get to the root cause of issues and get them fixed.
• Self-motivation, the ability to work as a team as well as autonomously and have an excellent work ethic.
• The ability and desire to build strong relationships with customers.
• Strong organisation skills with an interest in problem solving.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

• Salary of £35,250.76.
• 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.