Cleaning Supervisor

Job Role: Cleaning Supervisor

Working Hours: Monday to Friday, 18:00-21:00 - 15 hours per week

Pay: £13.49 per hour

Location: Victoria Square House, Birmingham, B2 4AJ

Reporting to: Operations Manager

Overview

An exciting opportunity at Anchor Group Services for an experienced Cleaning Supervisor to join the established cleaning team based at Victoria Square House, Birmingham. This hands‑on supervisory role involves overseeing day‑to‑day cleaning operations while supporting and motivating the cleaning team to maintain the highest standards across the site. Responsibilities include ensuring operations run smoothly, supervising staff, conducting quality inspections, and maintaining excellent service delivery.

The ideal candidate will have previous supervisory experience within a cleaning or facilities environment, excellent communication skills, and a proactive approach to managing people and standards.

• Supervise, support and motivate the on‑site cleaning team.
• Carry out cleaning duties alongside the cleaning team to maintain high site standards.
• Allocate daily tasks and monitor performance to ensure all cleaning schedules are completed effectively.
• Assist with staff rotas and arrange cover for sickness, holidays and other absences where required.
• Conduct regular inspections and audits to ensure cleaning standards are consistently achieved.
• Ensure compliance with Health & Safety policies, COSHH regulations and company procedures.
• Provide guidance, training and support to team members.
• Monitor cleaning equipment and consumable stock levels, reporting any issues to management.
• Liaise with site management and respond promptly to any cleaning‑related requests or concerns.
• Complete relevant paperwork, reports and records accurately and in a timely manner.
• Support management with any additional duties in line with operational requirements.

• Proven experience within a cleaning, facilities or soft services environment.
• Previous experience in a supervisory, team leader or senior cleaning role.
• Strong understanding of cleaning methods, standards and best practices.
• Knowledge of Health & Safety regulations and COSHH requirements.
• Excellent leadership and people management skills.
• Ability to motivate, support and develop a team.
• Strong organisational skills with the ability to manage multiple priorities across several buildings.
• Excellent communication skills and a professional approach.
• Reliable, punctual and able to work independently.
• High attention to detail with a commitment to delivering exceptional standards.

• Access to a range of nationally recognised courses to help further your career via the Anchor Academy.
• Auto Enrolment Pension (if earnings reach the minimum requirement for auto‑enrolment).
• Stream – access to pay as you earn it.
• Cycle to Work Scheme Available.
• Full uniform provided.
• Free Employee Assistance Programme 24/7 including access to counselling.
• Hospital Saturday Fund.
• Reward and Recognition awards.