Maintenance Controller​/Compliance Officer

Maintenance Controller/Compliance Officer

Vehicle Maintenance Services (VMS)
Birmingham | Full Time
We are seeking an experienced and proactive Maintenance Controller / Compliance Officer to join a busy Vehicle Maintenance Services team. This is a fantastic opportunity for someone with a background in fleet, transport or automotive maintenance who enjoys working in a fast-paced operational environment. You'll play a key role in ensuring a large and diverse fleet remains roadworthy, compliant and available to support essential operations by coordinating maintenance activities, managing repairs and insurance claims, and ensuring legislative compliance.

• Coordinate vehicle servicing, inspections, MOTs and planned preventative maintenance.
• Monitor vehicle downtime and ensure repairs are completed within agreed timescales.
• Maintain accurate maintenance records and ensure compliance with Operator Licence requirements and transport legislation.
• Liaise with workshop teams, suppliers and external repairers to maximise fleet availability.
• Assess, authorise and monitor vehicle repairs within agreed financial limits.
• Manage vehicle damage assessments and obtain competitive repair quotations.
• Oversee insurance and accident claims from initial notification through to settlement.
• Liaise with insurers, legal representatives, claims handlers and third parties.
• Monitor maintenance expenditure and prepare reports for management.
• Support compliance activities, audits and continuous improvement initiatives.
• Ensure all fleet documentation and maintenance records are accurate and up to date.

• Experience working within fleet management, automotive, transport or vehicle maintenance.
• Good knowledge of commercial vehicle servicing, inspections and repair processes.
• Experience managing vehicle damage repairs and insurance claims.
• Strong organisational skills with the ability to prioritise a busy workload.
• Excellent communication and stakeholder management skills.
• Good analytical skills with strong attention to detail.
• Proficient in Microsoft Office and fleet management systems.

• Transport Manager CPC or equivalent qualification.
• Experience working with large or multi-site vehicle fleets.
• Knowledge of Operator Licence compliance and UK transport legislation.
• Experience supporting audits and compliance activities.

• Opportunity to join a well-established and supportive fleet operations team.
• A varied role with real responsibility and autonomy.
• Ongoing training and professional development.
• Competitive salary and benefits package.
• The chance to contribute to the safe and efficient operation of a large vehicle fleet.