Facilities Management Cleaning Facilities Management Assistant West Midlands

Vertas is looking for a dedicated Facilities Management Assistant to join our Team.

Vertas delivers trusted, integrated facilities management solutions across Great Britain. Our team of 5,000 colleagues provides a comprehensive range of facilities services, including cleaning, catering, property design, recruitment, transport, and environmental management. You'll find us putting the customer at the heart of everything we do, while prioritising our colleagues' health, safety and wellbeing.

We are seeking a proactive and reliable Facilities Management Assistant to join our team. This is a varied, hands‑on role responsible for helping maintain a clean, safe, compliant, and well‑organised site environment. The successful candidate will support the day‑to‑day operation of the building through maintenance activities, compliance monitoring, client interaction, conference room setup, and general facilities support. This role would suit someone who enjoys a practical working environment and takes pride in delivering excellent service.

Location:

Birmingham Children's Trust, 1 Avenue Road - Aston Birmingham, B6 4DU

Hours:

Monday to Friday, 8:00am to 4:00pm (30‑minute unpaid break)

• Site & Car Park Management
  • Monitor and manage car park usage to ensure safety and efficient operation.
  • Assist with traffic flow and resolve parking related issues.
  • Report and manage parking concerns in line with site procedures.
• Maintenance & Facilities Support
  • Carry out basic maintenance tasks and minor repairs across the site.
  • Identify, report, and elevate larger maintenance issues promptly.
  • Liaise with contractors and assist with organising site visits and bookings.
  • Support the scheduling and completion of reactive and planned preventative maintenance (PPM) activities.
• Cleaning & Site Standards
  • Undertake window cleaning and litter picking duties.
  • Maintain high standards of cleanliness and housekeeping throughout the site.
  • Complete routine cleaning audits and site inspections.
• Conference & Meeting Room Setup
  • Prepare meeting rooms and conference facilities for daily use.
  • Set up furniture and equipment to meet meeting and event requirements.
• Portering Services
  • Assist with the movement of equipment, furniture, and deliveries across the site.
• Health, Safety & Compliance
  • Conduct routine health and safety inspections.
  • Report hazards, defects, and compliance concerns.
  • Promote and maintain safe working practices at all times.
• Customer Service
  • Act as a professional and approachable point of contact for clients, visitors, and contractors.
  • Respond to queries promptly and deliver excellent customer service.
• Additional Duties
  • Support other operational and facilities requirements as directed by management.

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Excellent organisational skills and attention to detail.
• Flexible and adaptable approach to work.
• Physically capable of carrying out manual handling and practical tasks.

• Previous experience within facilities management, building maintenance, or a similar environment.
• Basic understanding of health and safety regulations and compliance requirements.

Varied role combining both indoor and outdoor duties. Exposure to multiple aspects of facilities management and site operations. Occasional early starts or late finishes to meet business requirements, with advance notice provided. Outdoor duties undertaken in varying weather conditions.

This is an excellent opportunity to join a professional facilities team and play a key role in supporting the safe and efficient operation of the site. You'll enjoy a varied position, opportunities to develop your facilities management skills, and the chance to make a real difference to colleagues, clients, and visitors every day.