Senior Reactive Maintenance Operative

Salary: £26,842.55 - £33,836.23 per annum

Hours: 37 hours per week; plus minimum 1 week in 6 out of hours on call (paid as overtime)

Weeks: 52 Weeks per year

Contract: Permanent

Final date to receive applications: September 30, 2026

Location: Harborne, Birmingham, UK

Workplace type: Onsite

• Carry out reactive maintenance tasks across residential and educational properties.
• Perform reactive multi-trade duties including:
• Carpentry (e.g., door hanging, repairs)
• Painting and Decorating
• Kitchen and Bathroom Installations
• Plumbing
• Diagnose and resolve maintenance issues efficiently.
• Ensure all work complies with health and safety regulations and company standards.
• Maintain accurate records of work completed.
• Liaise with tenants, clients, and team members professionally.
• Working at height to ensure installations etc. can be carried out safely.
• Lonely working, including use of a Lone Working app and fall sensor, will be required.
• Liaise with contractors and suppliers when necessary.
• Maintain a safe working environment and adhere to college health and safety policies.
• Carry out other Estates duties based on direction from your Line Manager.

• NVQ Level 2 in a relevant trade (e.g., Carpentry, Plumbing, Multi-skills)
• Full UK driving licence
• Experience in a similar role, ideally in education or public sector
• Ability to work independently and manage workload effectively
• Able to plan, prioritise and work to deadlines
• Good communication skills
• Strong problem-solving skills and attention to detail
• Multi-skilled maintenance experience
• Willingness to undertake further training and development

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off.
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager.

• Human Resources (HR) – Supporting recruitment, employee wellbeing, learning and development, employee relations, and ensuring colleagues have the support they need to succeed.
• Finance – Providing financial management, budgeting, payroll, procurement, and financial administration services that help the organisation operate effectively and sustainably.
• Reception and Customer Services – Creating a welcoming and professional first impression for students, clients, visitors, and stakeholders, while…