Assistant Building Manager

Assistant Building Manager Premium Residential Living – Birmingham Up to 32,000 + Excellent Benefits & Career Progression About the Role & the Building

We're exclusively recruiting an Assistant Building Manager for a brand‑new, high‑profile residential development in the heart of Birmingham city centre. This waterfront development forms part of a wider premium residential portfolio and represents the next generation of modern urban living.

Designed around resident experience, lifestyle and community, the building combines contemporary homes with exceptional shared amenities and a strong service‑led culture.

This is a fantastic opportunity to join a well‑respected global property group. You'll be given structure, training and progression opportunities to build a long‑term career within premium residential living.

• Support the day‑to‑day operation of the building alongside the Building Manager
• Deliver exceptional customer service to residents and guests
• Act as lead on‑site contact in the Building Manager's absence
• Support recruitment, training and development of on‑site teams
• Manage compliance documentation, reporting and internal audits
• Prepare, raise and track purchase orders
• Support HR processes including investigations, reviews and escalation procedures
• Coordinate rotas, shift cover, payroll preparation and leave requests
• Oversee building inspections, housekeeping coordination and maintenance logging
• Support front desk operations, resident move‑ins and move‑outs

• Proven experience in premium customer service environments
• Strong organisational and leadership capability
• Excellent communication and interpersonal skills
• Calm, structured and confident under pressure
• Technologically confident with operational systems
• Strong attention to detail and process management
• Adaptable, resilient and proactive mindset
• Experience supporting teams and operations
• Administrative confidence (Excel experience beneficial)
• A genuine passion for service‑led residential living

• Build‑to‑Rent (BTR) / Residential Property Management
• Hospitality, Hotels or Luxury Service Environments
• Student Accommodation (PBSA)
• Senior Concierge / Front‑of‑House Leadership
• Facilities or Premium Customer Experience Operations

• Competitive basic salary up to 32,000
• 28 days holiday including Bank Holidays (pro‑rated)
• Your birthday off each year
• Company pension scheme
• Employee discount platform
• Recognition programmes and team events
• 24/7 Employee Assistance Programme
• Structured development, training and progression pathways

This role also includes a comprehensive onboarding programme
, hands‑on involvement in pre‑mobilisation activities
, and tailored training to support your progression into senior operational roles.

We've supported many professionals within this group who have progressed into Building Manager, Operations Manager and senior leadership positions
, making this a genuine long‑term career opportunity.