Team Underwriting Manager

Working hours:

35 hours per week, Monday to Friday

Duration:
Permanent

Location:

Birmingham

Job

Ecclesiastical Insurance
, who are proudly part of Benefact Group are looking for a Team Underwriting Manager to join our Birmingham office.

The Team Underwriting Manager will be accountable for delivering high‑quality service within their team, ensuring both customer satisfaction and operational excellence. They will manage and develop their own group of direct reports as part of the wider existing business team. The role will form a key part of the local leadership team and provide cover for the Operations Manager when required.

Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.

• Leading and managing the team in order to deliver corporate strategy (including effective performance management)
• Planning, prioritising and managing individual and team workflow effectively to deliver exceptional customer service, ensuring forecast demand is adequately resourced
• Analysing team results, developing action plans and monitoring and managing performance.
• Setting and monitoring individual and team targets on an annual, weekly, and daily basis to maximise team performance and meet objectives
• Dealing effectively with referrals and technical query escalations within the team working with technical specialists where relevant on more complex cases

• Able to act as a coach, empowering others within a commercial environment.
• High levels of personal organisation and accuracy, with the ability to manage own workload.
• Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
• The ability to build collaborative, productive relationships.
• Competent IT and data skills [including Microsoft suite].

• A competitive salary – let’s discuss it
• Hybrid working
• Group Personal Pension – up to 12% employer contribution
• Generous annual bonus scheme: on‑target bonus between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

The Birmingham region is a thriving and highly successful business area within Ecclesiastical Insurance. Over the past seven years, it has nearly doubled in size—both in headcount and Gross Written Premium (GWP)—all while maintaining exceptional underwriting quality.

This commitment to excellence has strengthened profitability, allowing us to contribute even more to charitable causes. The Birmingham office has a remarkable story to tell, and now’s your chance to be part of it.

Ecclesiastical Insurance offers insurance with award‑winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK.

As a business, we’ve been trusted to protect some of the UK’s best‑loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward‑thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract,…