Senior Manager, Business Development

End Date

Wednesday 11 March 2026

£78,098 - £91,880

Flexibility in when hours are worked, Hybrid Working, Job Share

Manage the provision of a comprehensive business support service to meet the needs of a business area/unit or a significant part of a major business unit, providing effective leadership to team members and contributing to the strategic direction of the area

JOB TITLE: Senior Manager – Payments Business Development, Future Payments

SALARY: £78,098 - £91,880

LOCATION: Birmingham, Glasgow, Edinburgh or London

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of office locations above.

The Senior Manager for Future Payments will shape the bank’s strategy for emerging and next‑generation payment capabilities. You’ll lead the development of innovative, rail‑agnostic and wallet‑based solutions, and identify new market opportunities as traditional and alternative payment methods converge. By driving strategic market development, partnering across the external ecosystem, and creating forward‑looking propositions that anticipate future customer needs, you’ll position the bank at the forefront of the future payments landscape.

• Strategy & Market Shaping – Setting the vision, scanning market and customer trends, assessing emerging behaviours, and building business cases for new opportunities.
• Proposition & Business Development – Designing differentiated wallet‑enabled and cross‑rail solutions, evolving existing products, and incubating new propositions or commercial models.
• Roadmap & Delivery – Owning a multi‑year roadmap, guiding teams from idea to execution, ensuring readiness, and optimising performance post‑launch.
• Investment & Commercial Outcomes – Building investment cases, tracking adoption and ROI, and driving interventions to meet strategic and commercial goals.

If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.

• Experience in the payments industry, witha track recordof developing and launching innovative initiatives
• Deep understanding of wallets, alternative payment rails, and the convergence of traditional and emerging payment methods.
• Strong collaboration with stakeholders to drive the right outcomes especially when there is ambiguity
• Strong commercial acuity, a proven track recordto build robust business cases and secure investment.
• Experienceidentifyingor developing market opportunities, including propositions for emerging markets.
• Background inestablishingor contributing to business units, entities, schemes, or joint ventures is advantageous.
• Excellent stakeholder management and influencing skills, including the ability to engage senior leadership and secure approval for strategic initiatives.
• Strong analytical, strategic thinking, and problem solving capabilities, with the ability to simplify complex challenges and guide teams through ambiguity.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as…