Business Support Manager - Finance Focus

We are recruiting on behalf of a large, reputable Facilities Management organisation to appoint an experienced Business Support Manager to lead the commercial and administrative function on a major, high-profile static site.

This is a pivotal role at the heart of a large-scale contract — acting as the commercial heartbeat of the operation and ensuring financial control, reporting accuracy, and administrative excellence across the board.

Reporting into senior contract leadership, you will lead a team of 4 Contract Support professionals while owning the financial and reporting processes that underpin contract performance.

You will ensure the contract runs smoothly from a commercial and administrative perspective, maintaining tight financial control and driving best-in‑class organisational standards.

• Full ownership of the contract P&L
• Management of WIP (Work in Progress)
• Raising and validating invoices across complex billing cycles
• Minimising aged debt and ensuring strong cash flow performance
• Supporting budgeting and forecasting processes
• Producing accurate and timely financial reports

• Leading, mentoring, and developing a team of 4 Contract Support administrators
• Driving performance, accountability, and service excellence
• Ensuring consistency and accuracy in reporting and coordination

• Acting as the central point for commercial reporting and performance tracking
• Supporting contract managers with data, analysis, and financial insight
• Maintaining compliance documentation and audit readiness
• Overseeing CAFM system accuracy and data integrity

To be successful in this role, you must bring a best-in‑class approach to organisation, a sharp eye for financial detail, and the confidence to lead from the front.

• Strong financial literacy — comfortable managing WIP, P&L reporting, and complex billing cycles
• Direct experience within Contract Support or Facilities Management Administration desired
• Experience supervising or managing at least 1–2 junior administrators/coordinators
• Excellent communication skills, both written and verbal

• Opportunity to lead on a large, high-profile contract
• Work within a stable, well-established FM organisation
• Significant autonomy and ownership
• Clear impact on contract performance and financial success

If you thrive in structured environments, take pride in financial accuracy, and enjoy leading a high-performing support team — this role offers real responsibility and visibility.

Apply online today or contact Astrid Camacho at Branta Recruitment for a confidential conversation.