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Customer Journeys Leader

Job in Birmingham, West Midlands, B1, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-03-07
Job specializations:
  • Management
    Business Management
Job Description & How to Apply Below
Position: Payments Customer Journeys Leader
A global banking institution is seeking a Head of Customer Journeys for Payments in Birmingham. You will drive leadership and strategy to enhance customer payment experiences while managing a performance-oriented team. With strong leadership within the cards/payments sector, you will leverage insights to improve services, ensuring compliance and fostering collaboration across functions. This position offers a competitive pay and benefits package, including private healthcare and career development opportunities.
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