Senior Repairs and Contracts Manager

Reference 149820

Senior Repairs and Contracts Manager

Birmingham

£57000.00 to £60000.00 per annum plus car allowance

37.5 hours per week

20th March 2026

Trident Group is a long established social housing and care provider, supporting people and communities across the Midlands. The Group delivers homes, support and opportunities for thousands of residents and service users across 3,500 homes, putting people and communities firmly at the heart of everything it does.

With over 62 years of service and a strong social mission, Trident Group continues to evolve, strengthening governance, improving data quality and modernising the organisation to deliver higher quality, customer centred services.

We are looking for an experienced and forward-thinking Senior Manager to join our Repairs and Maintenance team. You will be positive and solution focused on everything you do to deliver outstanding services.

You will lead and manage the organisation’s repairs and maintenance service, ensuring high quality, cost effective, and compliant delivery that prioritises resident safety, satisfaction, and organisational performance.

The role will drive operational excellence, embed a performance led culture, and maintain robust compliance with regulatory standards. You will champion a customer first approach, ensuring repairs and maintenance services meet resident needs and consistently deliver high satisfaction.

• Develop and implement the Repairs and Maintenance strategy in line with organisational objectives and regulatory requirements.

• Ensure alignment with the Group’s priorities for delivery of critical services (repair and maintenance, damp and mould treatment, emergency access).

• Drive cultural change to promote ownership, accountability, and transparency across operational teams.

• Manage budgets effectively, ensuring value for money and cost control.

• Oversee procurement and contract management for external contractors, ensuring quality and compliance.

• Contribute to tendering, evaluation, and mobilisation of external contractors. Ensure smooth transition and compliance with service standards.

• Oversee responsive repairs, voids, planned maintenance, and cyclical works, ensuring timely and efficient service.

• Manage out-of-hours service provision and emergency response protocols.

• Provide leadership and performance management for the in-house team.

• Proven leadership experience in repairs and maintenance within social housing or property services.

• Strong knowledge of housing and regulatory standards.

• Experience embedding a data driven performance framework to monitor KPIs, service standards, and contractor performance.

• Experience managing large teams and contractors, with a focus on performance and accountability.

• Excellent communication and stakeholder management skills.

• Experience in budgeting, commercial procurement, contract management, and executive reporting.

• Be part of a purpose driven organisation with a strong social mission.

• Play a key role in a major transformation that will shape the future of Trident Group.

• Work in support of, and alongside teams dedicated to improving the lives of thousands of residents and service users across the Midlands.

• Although our services are place based, we are beginning our agile working journey and developing a highly collaborative culture with opportunities for professional and personal development.

• Join a forward thinking organisation that encourages accountability and values innovation and creativity

• 34 days annual leave, plus the option to purchase up to 5 additional days

• A day off for your birthday

• 4 days off when you move home

• Life assurance (3 x salary)

• Employee Assistance programme & wellbeing programme

• Flexible Working options

• Learning & Development opportunities

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.

As a Disability Confident Committed Employer, we have committed to:

• ensure our recruitment process is…