Hybrid Senior Manager, Ops & CX
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-03-07
Listing for:
Lloyds Bank plc
Full Time
position Listed on 2026-03-07
Job specializations:
-
Management
-
Finance & Banking
Job Description & How to Apply Below
A prominent financial institution in Birmingham is seeking an experienced Senior Manager for Customer Services in Payments Operations. The role involves leading a large team to enhance customer experiences and ensure operational excellence while meeting regulatory standards. Candidates should have strong leadership and change management skills, with a background in financial services. This position offers a hybrid working model, competitive salary, and an inclusive workplace culture.
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Position Requirements
10+ Years
work experience
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