Head Of Portering And Logistics Services

Overview

Head of Portering & Logistics Services - Healthcare
Mobile / National | Competitive Salary + Benefits

Are you ready to shape the future of portering and logistics across a dynamic, growing organisation? Do you thrive on driving innovation, building capability, and elevating service excellence? If so
- Compass is looking for you.

We're seeking an inspirational Head of Portering & Logistics Services to lead our transformation journey across the UK. This is a high impact role at the heart of our Centre of Excellence—perfect for someone who wants to push boundaries, modernise traditional services, and empower teams to deliver outstanding, sustainable performance.

If you're motivated by the chance to influence national strategy, champion digital innovation, and work with exceptional people, we'd love to meet you.

Strategic Leadership & Growth

You'll set the direction for portering and logistics services across Compass One, creating innovative policies, shaping transformation projects, and guiding operational teams to deliver consistent, high performing services nationwide. Working closely with our growth teams, you'll help design cutting edge, scalable solutions for the future.

Innovation, Technology & Standardisation

You'll bring fresh thinking, modern digital tools, and new technologies to the forefront—developing standardised service playbooks and showcasing best in class solutions to clients and stakeholders.

Quality, Risk & Compliance

As our subject matter expert, you'll uphold the highest standards of safety, sustainability, and regulatory excellence. You'll support sector audits, strengthen controls, and help ensure every service reflects the quality Compass One is known for.

ESG & Sustainability

You'll embed environmentally responsible practices into every corner of the operation—championing greener workflows and supporting wider organisational ESG goals. Your expertise will help shape more sustainable portering and logistics for the future.

Client & Stakeholder Engagement

As a trusted expert, you'll work closely with clients, partners, and internal teams—ensuring services exceed expectations and adding value through insight, innovation, and strong professional relationships. You'll also bring your expertise to bids and tenders, shaping impactful service solutions.

People & Capability Development

You'll help our people grow—coaching, mentoring, and building capability across multiple teams. You'll foster a culture built on safety, inclusion, and continual improvement, ensuring our teams are confident, skilled, and ready for what's next.

What You Bring

• Significant experience leading portering, logistics, or facilities services—ideally within healthcare or a similarly complex environment
• Strong communication and stakeholder influencing skills
• Confidence presenting to clients and cross functional teams
• Experience shaping solutions alongside innovation and growth teams
• A passion for digital tools, data insight, and modern logistics methods
• Expert knowledge of safety, manual handling, infection control, and operational standards
• Analytical strength and a problem solving mindset
• Full driving licence and the willingness to travel regularly between sites

Qualifications

• A recognised qualification in Facilities Management or related discipline (IWFM, IOSH, CIWM, CPC)
• Health & Safety qualifications are a strong advantage

Who You'll Work With

You'll collaborate with:

• Compass One colleagues across the UK
• Sales & retention teams
• Clients and third party suppliers
• Managing Directors, Operational Directors & Contract Managers
• Subject matter experts within our Support Services teams

Why Join Compass One?

This is your chance to be the national expert, drive change at scale, and shape the future of portering and logistics services across one of the UK's most respected service organisations. You'll have the autonomy to innovate, the platform to influence, and the support to deliver real, lasting impact.

Ready to drive transformation and lead with purpose? Apply now and help us deliver the future of portering & logistics.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive…