Reception Team Leader

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.

Portico are currently recruiting for a Reception Team Leader (Client Support Team Leader) to oversee our team based at the Birmingham offices of one of the largest law firms in the world.

As a Client Support Team Leader, you will work across all areas of the operation overseeing both ground floor and client floor receptions and ensure smooth organisational running of the meetings and events function. The Client Support Team Leader will also be the key point of contact for various onsite projects and initiatives.

Hours:

35 hours per week, with varying shifts between 7am-7pm, Mon-Fri
Salary: £28,392 per annum

Applicants must have an outgoing personality and excellent people skills, giving them the ability to build long lasting relationships. They will have the ability to work well under pressure, as well as the ability to multi-task and manage their time effectively to balance the needs of visiting guests with room bookings and events management.

Experience in a client services role is essential. Previous management experience would be advantageous, as well as experience in a professional services environment.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.