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Client Operations Leader: Service Excellence & Team

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Ascot Lloyd group
Full Time position
Listed on 2026-03-07
Job specializations:
  • Management
    Risk Manager/Analyst
  • Finance & Banking
    Risk Manager/Analyst
Job Description & How to Apply Below
Position: Client Operations Leader: Service Excellence & Team Growth
A financial services company is seeking a Client Service & Operations Manager in Birmingham. The role involves managing a team of about 20 client operations professionals, ensuring efficient processing and regulatory compliance, and delivering exceptional client service. Candidates should possess strong leadership, process improvement skills, and a keen understanding of the financial services industry. The position is hybrid, requiring 3 days in the office each week.
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