Change Management Manager

Location: Birmingham or Manchester (Hybrid)

We are seeking a Change Management Office (CMO) Manager to design and embed a firm‑wide change framework, support transformation projects, and drive adoption across teams. Working closely with senior stakeholders, you will ensure change initiatives are effectively implemented, aligned to business priorities, and deliver lasting impact across the organisation.

This is an exciting opportunity to shape how change is managed and embedded across the business, helping teams adapt successfully and realise the full benefits of strategic initiatives.

• Design, implement, and continuously improve change management frameworks, tools, and governance processes.
• Lead change work streams across transformation and business improvement projects.
• Develop and execute stakeholder engagement, communication, and training plans to support successful change adoption.
• Build and foster a change‑ready culture, including the development of initiatives such as Change Champion networks.
• Assess change impacts and readiness across affected teams and functions.
• Monitor adoption metrics, key performance indicators (KPIs), and benefits realisation to measure success and identify improvement opportunities.
• Provide guidance and support to project teams and stakeholders throughout the change lifecycle.
• Ensure change activities are practical, measurable, and aligned with organisational objectives.

You will be an experienced change professional with a passion for helping organisations and people navigate transformation successfully.

• Proven experience in change management, ideally within a professional services environment.
• Strong stakeholder management and influencing skills, with the ability to build relationships at all levels.
• Excellent written and verbal communication skills.
• Knowledge and practical application of recognised change methodologies such as ADKAR, Kotter, or similar frameworks.
• Experience developing and delivering communication, engagement, and training strategies.
• Strong organisational and project coordination skills.
• Analytical mindset with experience tracking adoption, performance metrics, and benefits realisation.

• Proactive and self‑motivated.
• Adaptable and comfortable working in evolving environments.
• Solutions‑focused with strong problem‑solving capabilities.
• Collaborative and able to work effectively across multiple teams and functions.

• The ability to translate change strategies into practical actions that deliver measurable outcomes.
• Confidence working with senior stakeholders to drive engagement and accountability.
• A passion for creating sustainable change and embedding new ways of working across the organisation.

If you are looking for an opportunity to make a meaningful impact and help shape organisational transformation, we would welcome your application.