Head of Client Success & Retention, NRR
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-12
Listing for:
Transform9
Full Time
position Listed on 2026-06-12
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Transform9 is seeking a Customer Success Leader in Birmingham, AL. In this key role, you will lead a growing team responsible for account management and support, ensuring customer satisfaction and retention. With over 8 years of experience in customer success and strong leadership skills, you will build, manage, and improve processes that drive client engagement and retention.
You will be collaborating with cross-functional teams and managing relationships with senior stakeholders to maintain our impressive net revenue retention rate of over 140%. A competitive benefits package is offered.
#J-18808-LjbffrNote that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×