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Assistant Service Manager

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Vertu Motors plc
Full Time position
Listed on 2026-06-12
Job specializations:
  • Management
    Operations Manager, Retail & Store Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 50000 GBP Yearly GBP 50000.00 YEAR
Job Description & How to Apply Below

Vertu Mercedes Benz of Aylesbury

Due to an internal promotion, Vertu Mercedes Benz of Aylesbury has a great opportunity for an Assistant Service Manager to join the team with a £40,000 basic salary and OTE of £50,000.

Responsibilities

You’ll support the Aftersales Manager in the daily running of the department, specifically front‑of‑house operations. You’ll oversee work planning, resource management, and team performance – including coaching, developing, and motivating colleagues to achieve their best.

You’ll also take ownership of customer concerns, ensuring they’re resolved efficiently and recorded accurately in both Mercedes‑Benz and Vertu systems. The role also involves driving additional sales via VHC processes and managing the Mercedes‑Benz Breakdown Service.

Qualifications

Our ideal candidate will have previous managerial experience, either within a similar role, or you may have already worked within the Service Manager position. You should have an enviable and proven track record of performance. Excellent communication skills and a full, valid UK driving licence are essential.

Benefits
  • 25 days holiday rising with length of service plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity & Paternity

Apply today to be considered for this role! Likewise, if your application is successful we will need to complete employment checks prior to you starting with us. These can include verifying your recent employment, address and credit history, a criminal record check and a driving licence check.

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