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Hybrid Operations Team Lead – Client Services
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-06-19
Listing for:
Citizens Advice
Full Time
position Listed on 2026-06-19
Job specializations:
-
Management
Change Management, IT Project Manager
Job Description & How to Apply Below
Citizens Advice is seeking an Operations Team Leader to contribute to the development and implementation of consumer service strategies. You will oversee a team and ensure high-quality service delivery while managing compliance with contracts and KPIs.
This role allows for flexible working arrangements, blending office and home, making it ideal for work/life balance. Strong management skills and the ability to work with diverse teams are essential.
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