Senior Retail Portfolio Manager, Global Real Estate Services

Senior Retail Portfolio Manager, Global Real Estate Services

We are seeking a Senior Retail Portfolio Manager, Global Real Estate Services, who will shape how we design and optimise our retail footprint. The role collaborates with senior leaders, turns strategy into actionable portfolio decisions, and leads insight‑driven planning across markets.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package, including private healthcare for all UK‑based employees, enhanced maternity and adoption pay, support when you return to work, and a contributory pension scheme with a generous employer contribution.

• Lead global retail portfolio strategic initiatives as IWPB’s real estate partner, translating RES and IWPB priorities into clear deliverables and portfolio direction.
• Act as the key conduit into IWPB, anticipating strategic needs and converting demand signals into real estate requirements, options and recommendations.
• Own portfolio reporting and insights, producing clear narratives and decision‑ready materials for senior stakeholders to support footprint, investment and optimisation decisions.
• Drive strategic retail planning and IWPB integration activity impacting the retail footprint, aligning across channels/markets and balancing customer needs, cost, risk, and brand/format standards.
• Run governance and delivery oversight, including progressing the retail portfolio business‑case pipeline through RES/IWPB forums/systems and managing outsourced supplier performance for strategy/analytics/planning support.

• Extensive experience within Corporate Real Estate Services.
• Strategic mindset with strong understanding of the purpose, strategy and value of Real Estate Services in the wider business context.
• Business partnering and senior stakeholder influence, with excellent communication skills to explain complex issues clearly and concisely.
• Strong analytical/consulting capability, using data to shape retail portfolio strategy and insights, with understanding of distribution/channel strategy and standards.
• Complex, multi‑market initiative coordination, able to structure work, define outputs, and drive delivery through internal stakeholders and external partners.
• Governance, operating model and supplier oversight experience, including setting frameworks/ways of working and managing outsourced partner performance through to resolution, plus sound commercial acumen balancing cost, demand and service standards.

HSBC is dedicated to creating diverse and inclusive workplaces – no matter gender, ethnicity, disability, religion, sexual orientation, socio‑economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long‑term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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