National Customs Operations Manager

Company description:
Khne  Nagel (AG & Co.) KG

Job description:

? Are you ready to take full ownership of customs operations at a national level and drive transformation across a complex logistics environment? As National Customs Operations Manager, you will play a pivotal leadership role in ensuring compliant, efficient and future-ready customs operations across all business units. You will shape strategy, lead high-performing teams, and drive innovation through continuous improvement and digitalisation.

How you create impact Lead and oversee national customs operations, ensuring compliance and operational excellence across all business units. Drive continuous improvement initiatives to enhance productivity, efficiency and service quality. Identify and implement automation and digital solutions to optimise customs processes. Support the onboarding of new business, including RFQs and operational integrations. Build strong customer relationships and represent the operations function in key customer engagements.

Collaborate across functions, including IT, Sales, Compliance and Operations, to deliver innovative solutions. Lead and manage strategic projects, ensuring successful implementation and measurable outcomes. Inspire, develop and lead a high-performing, inclusive team while fostering a strong performance culture. What we would like you to bring Proven experience in customs operations management within a logistics or supply chain environment. Strong knowledge of UK and international customs regulations and compliance requirements.

Demonstrable experience in process optimisation, automation and continuous improvement. Leadership experience with the ability to motivate, coach and develop diverse teams. Strong project management skills, with experience of leading cross-functional initiatives. Excellent stakeholder management, communication and collaboration skills. Proficiency in customs management systems (e.g. Cargo Wise or similar platforms). Fluent English; additional language skills would be an advantage. What's in it for you This is an opportunity to shape and transform customs operations on a national scale while playing a key role in driving innovation and strategic direction.

You'll enjoy a high-profile role within the organisation, working closely with senior stakeholders and global teams in a dynamic, international environment. In return, you'll benefit from excellent career development opportunities, ongoing learning and the chance to be part of a forward-thinking organisation committed to growth, digitalisation and operational excellence. Your ideas, expertise and leadership will have a direct impact on our continued success.