Business Improvement Programme Manager

Business Improvement Programme Manager

We are seeking an experienced Business Improvement Programme Manager to lead the delivery of complex, organisation‑wide change within our Futures portfolio. This is a key strategic role, responsible for driving transformation, strengthening organisational effectiveness, and ensuring that programmes of work deliver meaningful outcomes aligned to our regulatory and corporate objectives.

As a Business Improvement Programme Manager, you will lead the successful delivery of complex, organisation‑wide programmes that drive strategic change and improve operational effectiveness. You will ensure that programmes comprising multiple interdependent projects are aligned to organisational priorities, supported by proportionate governance, and deliver the intended outcomes and benefits.

Working closely with Executive Sponsors, senior leaders and delivery teams, you will oversee programme planning, coordination and reporting, while managing key risks, issues, dependencies and capacity demands. You will play a central role in shaping programme vision, driving decision‑making, and ensuring that change is embedded effectively across the organisation. This role offers the opportunity to influence strategic direction and strengthen the organisation's overall approach to transformation.

• The opportunity to lead impactful, transformational programmes at the heart of a major regulator
• Regular engagement with senior leaders and decision‑makers
• A chance to drive innovation, influence organisational strategy, and shape future ways of working
• A collaborative environment committed to high‑quality delivery and continuous improvement
• An additional 3% of annual basic salary to spend on benefits
• A generous pension scheme with up to 19.25% combined contribution
• 25 days annual leave plus bank holidays, with holiday trading options
• Life Assurance (4x salary) and Income Protection
• Access to employee discount schemes
• A broad range of wellbeing benefits through Heka

• Proven experience delivering complex projects and programmes of change involving multiple interdependent projects
• Strong programme management capability including governance, risk and benefits management
• Experience working with senior stakeholders and executive sponsors to deliver strategic initiatives
• Ability to coordinate multiple work streams and manage programme interdependencies
• Excellent stakeholder engagement, influencing and communication skills

• Programme management qualification (e.g. MSP) or equivalent experience
• Change management qualification or experience delivering large‑scale organisational change
• Experience working in a regulated or complex organisational environment
• Experience of benefits management and value realisation frameworks

There is a full role profile attached to the bottom of this advert on our website. This is a hybrid role and based in our Birmingham office 1-2 days a week.

The salary offer for this role will be from £61,751.35 per annum. We are recruiting for this role on a full‑time basis, working 35 hours per week.