Grounds Maintenance Contract Manager Maintenance

Take ownership. Build lasting relationships. Make a visible impact every day.

You take pride in running great sites, building strong client relationships, and leading people with fairness and clarity. That's exactly the kind of leadership we value at Ground Control.

We're looking for a Contract Manager who owns their region with confidence, someone who delivers high standards, tackles problems early, and represents the business with professionalism and pride. You'll have real autonomy, the support of an experienced operational network, and the freedom to make decisions that shape the success of your contracts.

In this role, you'll take full ownership of your region and play a key part in maintaining strong client relationships and high standards across every site.

• Lead the end-to-end delivery of grounds maintenance services across your region
  , ensuring each site is well-presented, safe and delivered to the standards expected by our clients.

• Build strong, long-term relationships with customers
  , acting as their main point of contact and proactively managing expectations, feedback and service improvements.

• Provide clear leadership to DE teams and subcontractors
  , setting standards, monitoring performance and ensuring work is delivered consistently, efficiently and with pride.

• Plan, organise and prioritise daily and seasonal operations
  , making sure SLAs are achieved, schedules run smoothly and health and safety requirements are always met.

• Identify opportunities for extra works and service enhancements
  , using your knowledge of sites and client needs to add value and contribute to regional growth.

• Tackle issues early and maintain strong performance across all contracts
  , using sound judgement, problem-solving skills and a calm, practical approach to challenges.

• Work closely with Regional Operations Directors, HSQE partners and central support teams to ensure your region runs effectively and clients receive a seamless, reliable service.

• The freedom to run your region with trust, not micromanagement.

• A region where your leadership shapes performance, client satisfaction and long-term success.

• Scope to grow your portfolio and influence as you deliver strong results.

• Development opportunities through hands-on leadership, turnaround work and cross-functional collaboration.

• Proven experience managing grounds maintenance or horticultural contracts (or similar multi-site service delivery environments), with a clear understanding of operational standards, seasonal demands and what "good" looks like on-site.

• A confident, organised leader who sets clear expectations, follows through on commitments and takes ownership of regional performance and culture.

• Someone who builds trust quickly with clients and teams: credible, communicative and able to handle difficult conversations with fairness and professionalism.

• A calm, solutions-focused problem solver who can prioritise, make sound decisions under pressure and tackle issues early before they escalat[e]??

• Strong commercial awareness, able to spot extra works opportunities, protect margins and balance quality with efficiency.

• High personal standards around safety, quality and service delivery, with the judgement to maintain them even when resources are stretched.

• A full UK driving licence, as you will be travelling across your region to meet clients, support teams and ensure consistent delivery.

We aim to make our process clear, supportive, and straightforward - so you always know what's coming next.

• Application review: Once you apply, our Talent team will carefully review your application against the key skills for the role.

• Optional video: You'll have the chance to submit a short video to showcase your skills and personality - this is completely optional.

• Intro call: If you're a good match, we'll invite you to book a short (up to 30 minutes) telephone interview at a time that suits you.

• First interview: If selected you'll then take part in an interview, either on Teams or in person, depending on the role.

• Next steps: For some roles, there may be a technical assessment and a…