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Guest Experience & Operations Leader

Job in Birmingham, West Midlands, B1, England, UK
Listing for: TOCA Social UK Limited
Full Time position
Listed on 2026-08-19
Job specializations:
  • Management
    General Management
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below

TOCA Social UK Limited is seeking a General Manager for our Birmingham venue. You will lead a high-performing team, drive guest experiences to exceptional levels, and build strong local partnerships to promote brand presence and repeat visits.

You will manage day-to-day operations, labour and costs, while delivering on KPIs and ensuring safety and compliance. A hands-on leader with emotional intelligence is essential for success in this fast-paced environment.

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