Facilities Manager Centre

Facilities Manager
- Birmingham City Centre

We are commercial property specialists operating sites across the UK. At Bruntwood, we're committed to offering more than just outstanding office, coworking, retail and lab spaces. Everything we do is tied into our vision of building vibrant communities, whilst providing businesses with the support and expertise they need to grow.

We’ve just hit our 50th year anniversary, operating across 8 regions with over 120 buildings in our portfolio. Bruntwood Sci Tech has over 5.6m sq ft of workspace and 28 city centre innovation hubs across the UK.

Have a look at these videos to give an insight into who we are:

Where we stand out is our relationships with our customers. Our customer service mission is to: ‘perform like part of their business and care like part of their family’ which is at the heart of how our teams operate across the UK.

Due to expansion and an elevation of our service we’re looking for a Facilities Manager
to join our Birmingham City Centre cluster. You’ll work side by side with our well established Customer Experience Managers. Managing the whole customer experience of the building collectively. You’ll look after the hard services of a city centre building cluster with a team of Facilities Team Members, maintaining the highest standards.

This role is to take ownership of the facilities side, having a voice and providing direction to projects when it comes to mobilising buildings and scheduling/planning maintenance. As well as supporting, managing and developing a team of maintenance/facilities colleagues.

• Managing multiple spaces will be important for this role, ideally similar in terms of commercial property.
• This role is managing a team of up to seven, although managerial experience is important for this role, it’s more around how you manage that’s important to us; we want someone who is supported, keen to help development and compassionate in the way they work. Motivating colleagues and bringing them on the journey of mobilising and maintaining these incredible buildings
• Experience of mobilising buildings will be highly advantageous
• The ability to manage multi-projects, thinking both proactively and reactively to preempt any events but equally react quickly when necessary
• Experience of effectively managing contractors and suppliers, building positive relationships to make sure the best possible outcome is achieved
• Collaborating effectively with internal colleagues.

What you’ll be doing:

• Contributing to the delivery of all maintenance related tasks to drive exceptional standards in every corner of the building - from safety and functionality to flawless presentation, inside and out
• Reporting to your General Manager, you'll be leading and developing a motivated team of seven Facilities Team Members to enable them to fully embrace their role in providing a first time fix
• Collaborating with an experienced Property Manager across twelve buildings
• Taking full accountability of any works happening in your buildings, coordinating and managing contractors on site including reviewing RAMs and permits to work, and attending pre-start and progress meetings
• Responsible for dealing with all customer reported maintenance, making sure that Planned Preventative Maintenance (PPM) checks are carried out, following up on remedial works and escalating when required to address issues including electrical, mechanical and ongoing repairs
• Managing compliance and safety using our compliance management system, including fire risk management so we meet our legal and statutory obligations

In addition to the salary shown you will be entitled to a number of other excellent benefits including:

• 28 days holiday
  plus you get your Birthday off work - and if that’s not enough you can also buy & sell holidays too
• Parking available
• 24 hours a year volunteer time
  - there are endless opportunities for you to get involved in supporting the causes that matter most to you
• Sabbatical of up to 12 months
  so you can take a career break after five years with us
• Healthcare cash plan
  for all colleagues, so you can claim back medical expenses like optical, dentist & physiotherapy. We also offer private healthcare…