Facilities Manager

Role

Purpose:

The Facilities Manager plays a pivotal role within our client's firm, ensuring efficient and safe operation of their facilities across three sites. Maintaining the functionality and presentation of their facilities, ensuring the safety and well-being of all who enter, and contributing to a positive client experience that aligns with the firm's values and goals. This role will oversee hard (infrastructure) and soft (support services) facilities management across three sites, primarily based at our client's Birmingham City Centre office.,

Health and Safety Management

• Develop, implement, and maintain health and safety policies and procedures in compliance with local regulations and industry standards.
• Conduct regular safety inspections, risk assessments, and address any identified issues promptly.
• Provide training and guidance to staff on safety protocols and emergency procedures.

• Manage and coordinate the maintenance, repair, and upgrade of facilities, including any HVAC systems, electrical systems, plumbing, and general infrastructure as appropriate.
• Establish and maintain relationships with contractors and service providers.
• Develop and oversee a preventive maintenance program to ensure the longevity and functionality of facilities.

• Ensure that facilities are clean, well-maintained, and presentable at all times.
• Coordinate and manage client visits, meetings, and events.
• Respond to client requests and concerns promptly and professionally, enhancing the client experience.

• Develop and manage the facilities budget, including operating expenses and capital projects.
• Monitor and control costs to ensure efficient use of resources.
• Support the negotiation of contracts and agreements with vendors and service providers.

• Supervise and lead a team of facilities staff, providing guidance and support.
• Foster a culture of teamwork, accountability, and continuous improvement within the facilities team.
• All training and compliance is up to date; all policies and procedures are adhered to.
• Oversee the delivery of Hard and Soft facilities.

• Bachelor's degree in Facilities Management, Business Administration, or a related field (or equivalent experience).
• Proven experience in facilities management, including health and safety responsibilities.
• Experience in front-of-house management and reception duties.
• Strong knowledge of local safety regulations and building codes.
• Proven experience with office relocations and moves.
• Excellent communication and people skills to interact with clients and staff effectively.
• Strong problem-solving and decision-making abilities.
• Budget management.
• Must hold a clean driving licence.
• 2 additional days holiday normally provided at Christmas (usually Christmas Eve and New Year's Eve)
• Option to purchase up to 3 days additional holiday
• 8% pension (4% employee contribution, 4% employer)
• Life Assurance of 4X salary
• Up to 2 days off for volunteering
• Cycle to work scheme
• Employee Assistance Programme & Bereavement Support helpline
• Free flu jabs
• Discounted will writing and conveyancing