Team Manager - CASS and EDT Service; FTC)

Are you an inspirational, dynamic and experienced Social Worker/Team Manager who is passionate about improving outcomes for children and families?

Do you have the leadership skills, professional curiosity and drive to support a busy front door service to continue delivering excellent practice?

If so, Birmingham Children’s Trust wants to hear from you.

At Birmingham Children’s Trust, we are dedicated to providing high-quality care, support and safeguarding services for children and families across Birmingham. Our mission is to ensure that every child has the opportunity to thrive in a safe, nurturing environment. We are a dynamic and forward-thinking organisation, committed to innovation, partnership working and excellence in social work practice.

The Children’s Advice and Support Service (CASS) is Birmingham Children’s Trust’s front door service. CASS plays a vital role in ensuring children and families receive the right help at the right time through timely, robust and child-centred decision-making. The service works at pace, managing high levels of demand and competing priorities, while maintaining a strong focus on quality, consistency and positive outcomes for children.

The Emergency Duty Team service is responsible for responding to children’s needs during out of hours.

We are looking for a Team Manager who can lead with confidence, energy and enthusiasm. You will bring experience of partnership working, audit, quality assurance and performance oversight, and you will be able to use learning to strengthen practice, support improvement and promote excellent standards across the team.

The CASS and EDT Team Manager will provide operational leadership while acting as the practice development and learning lead across the service. The role requires significant experience of coaching, developing and leading others, with a strong commitment to workforce development and practice improvement. The successful candidate must be prepared to work shifts and undertake regular out-of-hours duties aligned to EDT operating hours, ensuring effective leadership and oversight across both services.

You will work closely with other services across the Trust and with key partners, including police, health, education, early help and voluntary sector organisations. CASS has a strong reputation for delivering good services, effective partnership working, and timely, robust decision-making that contributes to positive outcomes for children and their families.

We have been rated as ‘Good’ by Ofsted, following a 2023 inspection.

This is a fantastic achievement for Birmingham Children’s Trust, with many positive highlights focusing on areas including the quality of staff leadership, partnership working, safeguarding and corporate parenting.

This is a hybrid role based in Birmingham, so you must reside within a suitable commutable distance around Birmingham and have the correct right-to-work documents to work in the UK. Sadly, we do not support those who require sponsorship.

• A recognised
  Social Work degree or equivalent professional qualification
  .
• Current registration with
  Social Work England
  .
• You will have excellent time management and organisations skills to oversee your dedicated team.
• You will demonstrate high levels of resilience, managing and prioritising demanding workloads to an already well-established CASS service.
• Excellent people management and strong leadership skills to manage your own team.
• You will be able to build effective relationships and work collaboratively with internal and external partner agencies to ensure positive outcomes for children and their families.
• Be a good problem solver, supporting your team of practitioners to make best interest decisions for children in line with legislative, regulatory and best practice guidelines.
• You will use management information systems to maintain and drive good performance and quality of the practice in your team.
• You will demonstrate professionalism, leadership and accountability and possess excellent skills in problem solving, analysis and planning.
• Be prepared to work some out-of-hours shifts.

If you are a hard-working, reflective and enthusiastic Team Manager who…