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Customer Service Manager: Lead Teams to Service Excellence
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-10
Listing for:
Morrisons
Full Time
position Listed on 2026-09-10
Job specializations:
-
Management
Retail & Store Manager
Job Description & How to Apply Below
Morrisons is seeking a Customer Service Manager to lead by example across shifts, empowering your team to deliver outstanding service that makes our local shoppers feel properly looked after. Reporting directly to the Store Manager, you’ll drive store-wide service routines and build strong working relationships across departments.
You’ll coach colleagues, manage scheduling and attendance, and deliver training to enable flexible work across departments.
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