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Regional Operations Manager
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-09-14
Listing for:
Signet Recruitment and Retention
Full Time
position Listed on 2026-09-14
Job specializations:
-
Management
Operations Management, Area Manager, General Management
Job Description & How to Apply Below
A leading, cleaning-led facilities services provider is looking for a commercially astute Regional Operations Manager to take ownership of a high-profile retail portfolio spanning the South East, South West, London, the Midlands and the East of England. This is a senior, client-facing leadership role with genuine autonomy.
The Opportunity- Full ownership of a circa £4.5m P&L across a portfolio of retail shops and retail/business parks, Birmingham down to Bristol
- Lead a team of 3 Area Managers, plus a wider matrix structure managing multi-site and subcontracted resource
- A portfolio of genuinely prestigious accounts; including a major high-street retail name, a large international fashion brand (30–40 stores, recently re-secured), automotive showroom sites and shopping centre locations
- Senior stakeholder exposure; you'll be the face of the business with client leadership teams and managing agents, run through a structured cadence of site visits and Quarterly Business Reviews rather than daily site attendance
- A cleaning-led role with security as a complementary, secondary discipline on some contracts
- A strong track record in retail cleaning-led FM / soft services, ideally with P&L responsibility of £2.5m or more
- Experience managing multi-site teams and subcontractors across a wide geography, within a matrix reporting structure
- Commercial astuteness and the confidence to challenge clients and managing agents constructively while upholding standards
- Strong, resilient people leadership; staff and subcontractor management is central to this role
- A full UK driving licence and willingness to travel extensively; a base within the Milton Keynes / wider Home Counties corridor would suit the territory well
This client is open-minded on candidate profile; equally interested in established Regional/Operations leaders with a long FM track record and in up-and-coming operators ready for their next step up.
What's On Offer- Fully electric company vehicle
- A high-profile, senior role with real scope to shape a growing retail portfolio
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