Clinical Lead, Management

Brownbill Case Management has been established since 1992 and exists to deliver an outstanding case management service to children, young people and adults who have enduring and complex health conditions and injuries.
As part of the Active Care Group (ACG) Case Management Division, Brownbill Case Management Services (BAL) provides a specialist case management service primarily for individuals who have been affected by brain injury, spinal cord injury, Cerebral Palsy, complex orthopaedic injuries and amputation. We work across the Midlands, London and Home Counties, and South East regions.

We are looking for an experienced and dynamic Clinical Lead to provide excellent clinical leadership across Brownbill Case Management. This is a pivotal role responsible for ensuring the delivery of safe, effective, and person-centred care to clients with complex needs.

Working closely with the Brand Director and Senior Leadership Team, you will shape clinical strategy, drive service quality, and support the ongoing development of our case management provision.

Below are our standard working hours but if you are looking for different working hours please feel free to talk to us and we will be as flexible we can around the needs of the service.

• Monday to Friday
• 35 hours per week
• Hybrid role with travel to the Thame, Oxfordshire office on a weekly basis
• Additional travel will be required to other regional offices and to meet the needs of the role

• Clinical Leadership & Governance Provide clinical oversight, supervision, and support to case managers
  
  Ensure high standards of evidence-based and person-centred practice
  
  Lead on complex case reviews, safeguarding, and risk management
  
  Maintain strong clinical governance and quality assurance processes

Team Leadership & Development Lead recruitment, onboarding, and professional development of case managers

Deliver supervision, appraisals, and ongoing performance support

Embed BABICM competencies and best practice standards

Business Development & Stakeholder Engagement Build strong relationships with referrers and key stakeholders

Support business growth in partnership with the Brand Director Represent the organisation at networking and industry events

Operational & Caseload Oversight Monitor and manage caseload allocation

Ensure efficient, high-quality service delivery for clients and families

Audit documentation and maintain accurate records

Compliance & Regulation Ensure compliance with CQC standards and governance frameworks alongside the Registered Manager Support inspection readiness and regulatory requirements

Promote a culture of openness, safeguarding, and continuous improvement

Qualifications:

Registered healthcare professional (e.g. OT, Physiotherapist, Nurse, SALT, Social Worker)
Member of BABICM / CMSUK

Experience:

Significant clinical experience in complex care or case management, alongside proven experience in leading or supervising healthcare professionals. A strong understanding of CQC standards, safeguarding responsibilities, and clinical governance frameworks, and a track record of working effectively within multidisciplinary teams while engaging confidently with a wide range of external stakeholders.

Skills & Attributes:
Strong leadership and influencing skills, combined with excellent communication and the ability to build effective relationships at all levels. A confident decision-maker, able to act decisively in complex situations. Highly organised with exceptional attention to detail, with the ability to balance strategic thinking with practical, hands‑on delivery to ensure high-quality outcomes.

• Be part of a leading organisation in complex care and case management
• Influence and shape…