Community Hub Manager, Connected Community

Location:

Birmingham Salary: 46,579 - 55,224 per year Employment:
Full time Category:
Libraries Posted:
Valid to:
Apply:  Birmingham City Council Community Hub Manager - Connected Community x3

Permanent Grade D - 46,579 - 55,224

Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week Position Locations:
Each post is located in the libraries below, please state in you personal statement which location you’re interested in:

Location 1:
Handsworth, Tower Hill, Birchfield, Aston Location 2:
King Norton, Weoley Castle and Northfield Location 3:
Kings Heath, Druids Heath and Yardley Wood At Birmingham City Council, we are transforming the way residents access support, advice, and opportunities through our growing network of Community Library Hubs. We’re looking for dynamic and innovative leaders to manage and develop these hubs, ensuring they become welcoming, accessible spaces that connect residents with essential services, information, and community opportunities.

As a Community Library Hub Manager, you’ll play a pivotal role in leading teams, developing partnerships, and delivering services that help tackle challenges such as housing issues, welfare and debt advice, digital exclusion, employment support, and wellbeing. You will also champion the continued delivery of excellent library services that meet the needs of local communities.

About the Role This is an exciting opportunity to lead the strategic development and day-to-day operation of a Community Library Hub, ensuring services remain relevant, accessible, and impactful for residents. You will work closely with council services, voluntary organisations, community groups, and external partners to create innovative solutions that strengthen community resilience and improve outcomes across Birmingham.

Lead and manage Community Library Hub services, teams, and partnerships

Develop and strengthen strategic partnerships across the public, private, and voluntary sectors

Oversee budgets, resource management, and service planning

Lead initiatives that support digital inclusion, employment, training, welfare support, and community wellbeing

Inspire and motivate teams to deliver exceptional services and positive outcomes for residents

Champion innovation, continuous improvement, and customer-focused service delivery

About You We're looking for someone who can combine strategic thinking with strong operational leadership. You'll be an excellent communicator, capable of building productive relationships and influencing stakeholders at all levels.

You will have:

Experience leading teams and managing people effectively

Experience managing budgets and financial resources

Experience delivering service improvements and organisational change

Excellent communication and presentation abilities.

Experience managing competing priorities and delivering successful outcomes

You will be a confident and resilient leader with proven experience managing large, diverse teams within a busy customer-facing environment

Confidence in managing conflict, challenging situations, and difficult conversations professionally and effectively

You'll be comfortable making decisions in fast-paced settings, handling competing priorities, and maintaining high service standards during periods of significant demand

What we offer in return…Membership of West Midlands Pension Fund – with generous employer contributions Enhanced Holiday Entitlement – 30 days, increasing with length of service My Rewards Scheme – access to over 800 brands providing discounts and savings Health and wellbeing support – independent and confidential employee assistance and counselling Please upload an up-to-date CV and Supporting Statement via the attachments part of your…