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Operational Lead - Service & Inclusion

Job in Birmingham, West Midlands, B1, England, UK
Listing for: The Salvation Army UK and Ireland Territory
Contract position
Listed on 2026-10-13
Job specializations:
  • Management
    Healthcare Management
Salary/Wage Range or Industry Benchmark: 42000 - 62000 GBP Yearly GBP 42000.00 62000.00 YEAR
Job Description & How to Apply Below

The Salvation Army UK and Ireland Territory is seeking an Operational Lead to drive Service User Experience and Inclusion across the mobilisation programme in Birmingham. You will shape practical frameworks, ensure accessibility, equity and trauma-informed practice, and lead quality assurance initiatives to sustain high standards.

You will collaborate with stakeholders, embed co-production with survivors, and develop a Quality Management Plan to support milestone delivery and reporting.

For the Operational Lead
- Service Experience & Inclusion (12-Month) position at The Salvation Army UK and Ireland Territory, we are reviewing applications now.

We are seeking a motivated Operational Lead
- Service Experience & Inclusion (12-Month) to join The Salvation Army UK and Ireland Territory in Birmingham, England, United Kingdom.

Consider building your career as a Operational Lead
- Service Experience & Inclusion (12-Month) at The Salvation Army UK and Ireland Territory.

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